Security Principles
| Principle | Implementation |
|---|---|
| Zero Trust | Verify every request, trust nothing |
| Least Privilege | Minimal access by default |
| Defense in Depth | Multiple security layers |
| Encryption Everywhere | Data protected at rest and in transit |
| Continuous Monitoring | Real-time threat detection |
| Secure by Default | Security built-in, not bolted on |
Authentication Options
Voquii provides multiple authentication options to match your security requirements.
Email/Password
Traditional secure authentication with strong password requirements, bcrypt hashing, breach detection, and account lockout protection.
Google OAuth
Secure authentication via Google accounts. Leverage Google's security including their 2FA. One-click sign up and sign in.
GitHub OAuth
Authentication for developers and technical teams. Works with GitHub Enterprise for organization SSO.
Magic Link Login
Passwordless authentication via email. Secure single-use tokens that expire after 15 minutes.
Password Policy
- Minimum Length: 12 characters
- Complexity: Uppercase, lowercase, number, and special character required
- Restrictions: No common passwords, no personal info, no sequential characters
- History: Cannot reuse last 10 passwords
Two-Factor Authentication (2FA)
Add a second layer of identity verification to protect your account.
| Method | Description | Security Level |
|---|---|---|
| Authenticator App | TOTP codes (Google Auth, Authy) | High |
| SMS Codes | Text message verification | Medium |
| Email Codes | Verification via email | Medium |
| Security Keys | Hardware keys (YubiKey, etc.) | Highest |
Data Security
Encryption
| State | Method | Details |
|---|---|---|
| In Transit | TLS 1.3 | All network traffic encrypted |
| At Rest | AES-256 | Database, files, backups encrypted |
| Call Recordings | AES-256 | Encrypted with unique keys per tenant |
| Credentials | Vault Storage | API keys and secrets in secure vault |
Data Handling
- Minimal Collection: Only collect what's needed
- Purpose Limitation: Use data only for stated purposes
- Retention Policies: Configurable retention periods
- Deletion Support: Complete data deletion on request
- Access Logging: All data access is logged
API Security
API Key Authentication
Secure API keys with scoped permissions. Create keys with minimal required access.
Rate Limiting
Protection against abuse with configurable rate limits per API key and endpoint.
IP Allowlisting
Restrict API access to specific IP addresses for enhanced security.
Audit Logging
Complete audit trail of all API requests with timestamps and details.
Compliance & Certifications
| Standard | Status | Description |
|---|---|---|
| SOC 2 Type II | ✅ Certified | Security, availability, confidentiality |
| GDPR | ✅ Compliant | EU data protection |
| HIPAA | ✅ Available | Healthcare (BAA available) |
| PCI DSS | ✅ Compliant | Payment security |
| CCPA | ✅ Compliant | California privacy |
| PIPEDA | ✅ Compliant | Canadian privacy |
HIPAA Compliance
For healthcare organizations handling PHI:
- BAA Available: Business Associate Agreement for covered entities
- PHI Protection: Additional safeguards for health information
- Audit Controls: Enhanced logging for compliance
- Access Controls: Role-based access to PHI
- Encryption: End-to-end encryption for all PHI
Infrastructure Security
| Layer | Protection |
|---|---|
| Physical | SOC 2 certified data centers, 24/7 security |
| Network | Firewalls, DDoS protection, WAF |
| Infrastructure | Hardened servers, automatic patching |
| Application | Secure coding practices, penetration testing |
| Data | Encryption, access controls |
Security Operations
Vulnerability Management
- Automated Scanning: Daily vulnerability scans of all systems
- Penetration Testing: Annual third-party penetration tests
- Bug Bounty: Active responsible disclosure program
- Patch Management: Critical patches within 24 hours
Incident Response
- Detection: 24/7 monitoring with automated alerts
- Response: Triage within 15 minutes, containment priority
- Investigation: Root cause analysis, evidence preservation
- Recovery: Service restoration, verification testing
- Post-Incident: Customer notification, process improvements
Enterprise Security Features
SSO/SAML
Enterprise identity management with support for:
- Okta
- Azure Active Directory
- Google Workspace
- OneLogin
- Any SAML 2.0 provider
SCIM Provisioning
Automated user lifecycle management — create, update, and deactivate users automatically based on your identity provider.
Custom Security Policies
- Password Policy: Custom complexity and expiration rules
- Session Policy: Timeout, concurrent session limits, trusted locations
- Access Policy: IP restrictions, time-based access, device requirements
- Data Policy: Export restrictions, sharing limitations, retention rules
Security Best Practices
- ✅ Enable 2FA for all admin accounts
- ✅ Use SSO if available
- ✅ Set up IP allowlisting
- ✅ Review audit logs regularly
- ✅ Rotate API keys periodically
- ✅ Use scoped API key permissions
- ✅ Configure session timeouts
- ✅ Enable security notifications
Business Impact
| Risk | Without Protection | With Voquii Security |
|---|---|---|
| Data Breach | $4.45M avg cost | Significantly reduced risk |
| Compliance Fine | $50K-$10M | Compliance built-in |
| Reputation Damage | Customer loss | Trust maintained |
| Downtime | Revenue loss | 99.99% uptime SLA |
"Voquii's security made our compliance review a breeze. The audit logs, encryption, and SOC 2 report answered 90% of our security team's questions."
— CISO, Healthcare Company
